Builddirect Complaints

All BuildDirect has offered is to sell me different wood. The team at BuildDirect followed through and communicated thoroughly until the return was complete.

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Most Recent Customer Complaint.

Builddirect complaints. The company has recently focused on sectors of the market they think will save them but have failed to differentiate themselves from competitors. I had to do a return that I expected to be difficult and customer service made it easy. The customer service at BuildDirect was GREAT.

You can find contact details for BuildDirect Technologies above. This humidity requirement simply supplies BuildDirect with an excuse to void their warranty and based on the facts I have stated could be used on virtually every order of wood flooring that they sell. My husband had to drive from AZ to CA to pick up order and he got home and it was the same product and color but the.

Builddirect replied they can refund those damaged planks which is nice not get refund yet. I apricate the effort made to help me solve my Tile problem. As a contractor it is important to my business to not only have superior products at exceptional prices but support for my orders and with BuildDirect you can expect all this and more.

Read real customer ratings and reviews or write your own. I ordered 3 boxes of tile on April 15 2021. Each box was 5999 but.

We have had a horrible time trying to get an order from them. 283 reviews for BuildDirect rated 424 stars. Build direct review is it home improvement savings scam or not more real reviews builddirect reviews 283 of reerratings best of engineered wood flooring long lengths and review in 2020 floors hardwood build direct hardwood floors review builddirect robin bandsawn oak.

BuildDirect refused to honor their sham warranty see explanation above why the warranty is void in every city in the United States. They will send you the wrong product then tell you that they didnt and then your floors will separate and delaminate in under a year. It was replaced by another manufacturers engineered flooring of the same wood species Santos Mahogany and it remains beautiful today without any.

During installation I find 6 more planks have defects including long crack line damaged tongues big hollow hole on the back. Again BuildDirect warranties are a SCAM unrealistic humidity requirements which can void 100 of the flooring that they sell you CANNOT sue them according to their Terms of Use you AGREE to have your complaint heard and decided by arbitration company that BuildDirect hires you MUST travel to Canada if you decide to participate in the biased arbitration process. I was a returning customer for buildDirect I never experience any problems when it comes to buying products normally customers service was great most likely because they want your money but unfortunately when it comes to returning items or replacing damage items are the worst.

The 14-page criminal complaint filed in US. The reviews complaints posted about BuildDirect Technologies was submitted by a member or guest on this website. This report was posted on Ripoff Report on 01262014 0847 PM and is a permanent record located here.

The business model for this company is flawed they have been losing money for a long time and despite a reduction in burn rate I very much doubt they can turn it around. Any and all opinions and information are published as is. The BuildDirect floor was ripped up as shown in this photo.

In addition to receiving a great product the customer service is a cut above. Customer Service Is A Cut Above. District Court in Seattle also alleges Mohan transferred at least USD 231000 in fraudulently obtained loan proceeds to his personal brokerage.

Initial BuildDirect Technologies complaints should be directed to their team directly. This is clearly a scam when it is essentially impossible to maintain the required humidity levels at all times in any city in the United States. October 16 2020.

51 reviews for BuildDirect 43 stars. This complaint andor review was posted on Fox on Law on 2115 pm March 22 2021 CST and is a permanent record located at. Further in their communication with me they stated if I installed the same wood that I may have the same issues and that they would sell me some other wood more appropriate for my environment.

Its good to know a place like Build Direct. I sent this report to BuildDirect and have received no response since. When you decide to remodel and realize the amount of extra tile you bought is not enough and the Manufacture no longer produces the pattern.

Customer Service Contact Info. My suggestion is dont buy standard grade maple from builddirect.

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